MICROSOFT DYNAMICS 365
FIELD SERVICE
Mobile problem solving
MICROSOFT DYNAMICS 365
FIELD SERVICE
Mobile problem solving
Dynamics 365 Field Service – mobile problem solving and breakdown repair
Field Service helps you deliver and manage services, work orders. The application combines workflow automation, scheduling algorithms and mobility. It helps to plan work orders and manage the warehouse of spare parts. Monitors machine health with devices and sensors such as thermometers, gyroscopes, pressure sensors, etc. Field Service enables organizations to transform service delivery from an expensive failure recovery model to a proactive service model by combining IoT diagnostics, planning, asset maintenance and inventory on the same platform .
Dynamics 365 Field Service allows you to:
■ Reduce downtime by connecting to IoT devices to diagnose problems before customers are aware of an issue
■ Address issues faster by remotely monitoring devices and keeping customers in the loop
■ Device data and service maintenance data help to make intelligent decisions around dispatching technicians with the right expertise, availability, and proximity to the job
Overview of MS Dynamics 365 Field Service
Overview of MS Dynamics 365 Field Service
Increase boost frontline employees’ productivity with:
- Internet of Things (IoT) integration.
- Real-time remote expert collaboration using mixed reality.
FAQ
The key modules of Microsoft Dynamics 365 at a glance